Debbie Mayo Smith, International Motivational Speaker
Motivational Speakers, Sales, Marketing, Time Management, Productivity, Technology, Tips

Archive for the ‘MS Office General’ Category

Sunday, April 26th, 2009

 Business Quick Tips April 2009 Vol 5 No# 42

1. Are you a leader or follower?



2. What people really want


Computer tips: removing duplicates in Excel; control is the key

4. Can you name the new book?

5. Travel Schedule

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 1. Are you a leader or follower?

Tap here for the video brochure

You know the Internet has made marketing more visual. Consider this. The Britians Got Talent singer Susan Boyle got over 100 million views of her Idol song, 20 million viewed Obama’s inaugural speech, most TV commercials are put on YouTube and much more – does a paper brochure still stand the test of time?

I made the move this week, putting a video brochure on the website, on my blog, on Linked In as well as on YouTube which hosts the video (and foots the bill for the bandwidth required from viewing it). However, doing a straight video is not enough. If you look at any other speakers video, it’s the same old boring little person on the stage, a male voice over, thunderous applause – all about them. I did something very different. If you’re curious, have a look because it leads into the next article on using humour to be more successful.

Get to the video via the image at right (no graphic showing?) or see the unique way it displays on the website.

By the way, if you like it (or don’t) let me know please Video feedback


2. What people really want

I guarantee that if you add a bit of humour into a presentation. a report, memo or conversation, it will make you more memorable and persuasive. In this modern age of information overload, instant gratification and Twitter, humour works wonders.

Humor to fit your persona.

If you are not naturally funny, you’ll crumble at the thought of adding it. I’ve read umpteen books on the how-to but as my daughter Samantha said in an exasperated breath (as I stopped to look through yet one more book) “What’s the point mom”?
You can know the various ways that books tell you how you can be more funny or write funny lines, but if it’s not naturally in your personality, the how-to won’t put ideas in your head. Here are a few tips on how even the most serious can get that smile. Easy Humor Adds

Funny graphics. Laughing at yourself works, poking fun at your oddities or shortcomings. Highlight the things your kids tease you about. Another area to exploit is problems in common with your listening or audience. Throw in something (unexpected) about the partner, pets, teens….

I used to show a picture of our six children, then launch in straight to the business point of not treating customers the same. Now I ask first “why did I show you this picture” After a pregnant pause I answer my question with “To make you feel real sorry for me.” Instant laughter. Then I launch into the business point. This builds empathy, but does not detract from the business message about to come.

When giving examples, work in threes. Have the third one unexpected and funny. For example “Have you ever heard something life changing? Will you marry me, the job is yours. Shoes, 50% off”. This last line is good when there are a lot of females in the audience.

Google Images are great for humor

Unexpected funny graphics are an easy way to add a laugh. Go directly to Google images You can hone your search by content and image size. When you find the image you want, don’t select it from the thumbnails you see. Click to go to the original source where you’ll get the proper image itself (vs. the Google small thumbnail).

Adding the word cartoon to your search in images will give you exactly that – only the cartoons.

Tip: Larger sized images are better for print and presentations.


 3. Two great computer tips

Removing duplicates in Excel

One of the great pains of a dbase in Excel is getting rid of doubles. It can take hours and hours – or if you watch this video it’s one click (Excel 2007; or just a few more in Excel 2003 and prior)

Control is the key

Did you know that simply by holding down the control key you can click and select from different parts of a document, file, worksheet and make changes to them all at once? Have a look.


By the way, This link will take you to 26 Hewlett Packard Videos (as well as Chinese and Korean versions).



 4. Can you help name a new book?I’m 7/10ths thought completing the manuscript for a new d atabase m arketing book. The first half is strategy. The second is screen shot computer tips on how to automate the cleaning, fixing, adding and merging of your customer information for use.

Help me come up with a great title – Please!!!! I’m hopeless.

Superb Tips and Tricks For Managing Your Customer Information.

The person that comes up with a great title will get five copies of the book upon printing by Penguin.

name Debbie’s book

 5.Debbie’s travels Would you like to meet? Do you require staff training or have a networking event? Look below for when I’m in your area.

Simply contact me now by email or fill in the speaking quote form The topic and presentation page has been updated for 2009 if you ‘re interested. Topic page on the website

Date City
6-7 August Perth Australia
30-31 July Sydney Australia
23-24 July Melbourne Australia
16-17 July Brisbane Australia
9-10 July Adelaide Australia
29-30 May Alice Springs Australia
20-21 May Auckland New Zealand
19 May Queenstown New Zealand
11 May Rotorua New Zealand

the last Issue of Business Quick Tips

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No more? Here’s the politically correct yada yada yada “Debbie, no more communications please, unsubscribe here

Published by href=”” target=”_blank”>SuccessIS. Debbie
Mayo-Smith International Motivational Business Speaker and Author,
35 Chelmsford Ave, Glendowie, Auckland NZ. Phone 64 9 575 5359.
Copyright 2009 SuccesslS. All rights reserved.
is committed to protecting your privacy.

We do not sell, trade, rent or otherwise disclose any personal information
you provide to us.




Newsletter: Quick Business Tips November 2008 Vol 4 No# 38

Wednesday, February 18th, 2009

Quick Business Tips November 2008 Vol 4 No#38

Helping you be more effective

1. Save Time With ALT +

2. Get To Windows Explorer Quick As A Wink

3. The Quick Tip Books. What A Great, Inexpensive Prezzie.

4. GoogleAlert For Business Development

1. Save Time With Alt +

Going back and forth to your mouse from your keyboard takes time. Add up all the milliseconds over the year and you can probably count the hours.

Have you ever wondered what the underlined letters are in your MS Office menus? It’s the letter you push along with the alt key to perform that action. Such as Alt + F opens the file menu, then P will print. . Alt + E opens the Edit menu….

Over the past few weeks I have been forcing myself to use more Alt shortcuts repetitively instead of falling back on the habit of the click. A great place to start is with replying and sending emails. Alt + R for reply and Alt + S for sending the email will move you along at a much swifter pace.

If you have Office 2007, Hitting the Alt Key will bring up all the shortcut letters across the ribbon.

Go on, try to instill a new habit now!

2. Video – Get to Windows Explorer quick as a wink

When trying to find a file, we always turn to Windows Explorer / My Documents. Here’s a shortcut to get to it immediately.

the lesson. here (45 seconds long)

3. The Quick Tip books – a great prezzie idea

Looking for a gift for family or clients that is inexpensive but will provide great value and be appreciated? I know. Corny.

If you’ve read and enjoyed 101 Quick Tips Create A Great Customer Experience or 101 Quick Tips Email and Google, or even 101 Quick Tips Surviving The Kids, why not give one or two as a gift? Have a look at the books . If you’d like ten or more (pick and mix is a-okay) shoot an email through to me for a discount Email Debbie

4. GoogleAlert for business development

If you don’t know, you should. This website will send you links to the search terms you enter from the latest listing on Google.

The inital benefit of course is when you repetitively search for something over time – this service saves youtime having to sort through material you’ve already read. It only brings you the new items listed on Google.

Ah ha. Put your thinking cap on. It can be a source of finding new business opportunities for you. Have it bring you the latest requests for proposals, news of changes in corporations you work with, staff changes. The sky is, no your imagination is the limit.

the last Issue of Business Quick Tips

Subscribe Now

Published by SuccessIS. Debbie
Mayo-Smith International Motivational Business Speaker and Author,
35 Chelmsford Ave, Glendowie, Auckland NZ. Phone 64 9 575 5359.
Copyright 2008 SuccesslS. All rights reserved.
is committed to protecting your privacy.
do not sell, trade, rent or otherwise disclose any personal information
you provide to us.



Marketing in Today's Wired World

Marketing in Today's Wired World alerts you to the many profitable and clever ways you can use email, txt, video and audio messages to boost revenues, recruit new business, cut costs, improve customer service and leapfrog in front of your competition.

101 Quick Tips for Google and Email
101 Outlook and Google Tips Debbie's years of experience working with email and Google are packed into this easy to read #1 bestselling book.

101 Quick Tips: Create a Great Customer Experience
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101 Quick Tips: Surviving the Kids
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Conquer Your Email Overload Superb Tips and Tricks For Busy People
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