The following shortcuts will save you a lot of time and stress while sitting at the keyboard. This is a go to table to help you memorise these important shortcuts. Open CONTROL + O Undo CONTROL + Z Save CONTROL + S Print CONTROL + P Close the active window ALT + F4 Bold CONTROL [...]
We all have to write. Memos. Reports. Articles. Content for newsletters. Persuasive emails. Your problem is how to get them not only read, but remembered or actioned. Here are a few tips to improve your results. Use subtitles. You cannot do a better favour for your reader than to break up a page of text [...]
Fix it up Remove that number one impediment to your ability to market well – an incomplete and outdated database. Bite the bullet print it all out – what ever you have to do start correcting it and fill in the gap. What’s being entered? For all you business owners – have you stopped and [...]
How much business is lost, goodwill diminished through non-response? It’s ghastly how many emails that go unanswered (I’m not talking about marketing or newsletter emails). Here’s two tips to help you battle email overload and monitor the problem. 1. Set a two step rule up to automatically respond to email website enquires. Send an automatic response, [...]
Improving conversations If you watch a dog or cat, you’ll notice their ears turning to catch sounds. And when you call them, boy do their ears perk up! Think of your listener doing this every time you bring them into your conversation with the word ‘you’. Eliminate as many I’s and me’s as you can and [...]
How many are you guilty of? How can you effectively manage your busy day? Time management is not necessarily working “harder,” but rather, “smarter.” Here are five time management mistakes we should all avoid to increase our daily success both on and off the job, in less time, and with less stress. 1. Starting [...]
How much time do you take researching a prospect before your initial contact? Following several presentations at a Bi-annual Asia Pacific conference for a charitable organisation, one of their Australian managers made this comment. “Debbie the most important point I’m taking home from you isn’t one you mentioned, it’s what you vividly demonstrated throughout this [...]
Marketing? Follow these five tips 1. Only email those who have asked. It’s the law If someone hands you their business card, don’t assume you can just add them to your email list. Ask first – the best time to mention it is when you get the card in your hand. Say something like: ‘I’ve [...]
When you go to see a prospective client, what questions do you ask? Do you have a set of “Killer Questions” that could really impress the company? These are the ones to ascertain whether you are fright for the job (or your company is) and to sell yourself, your credibility, your expertise. Here are several [...]
Here is a fabulous tip to share. Have you had your iPhone or Android phone stolen? Lost at an event? In a taxi or hotel? You can pinpoint where it is to try to get it back Both Apple and Samsung have built in apps that when activated from the internet will show a message [...]
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Marketing in Today's Wired World alerts you to the many profitable and clever ways you can use email, txt, video and audio messages to boost revenues, recruit new business, cut costs, improve customer service and leapfrog in front of your competition.
101 Outlook and Google Tips Debbie's years of experience working with email and Google are packed into this easy to read #1 bestselling book.
101 Customer Experience Tips do you want more sales, referrals and repeat business? Then you need this book! You won't want to miss these 101 tips to place your head and shoulders above the crowd to build customer loyalty, word of mouth, and profits.
101 Balancing Tips with nine children between them and busy careers, let Debbie and Mary Lambie use their experience to make this practical little book a goldmine of solutions for you.
Save hours a week using clever, timesaving 'how-to' solutions to the top problems you have using email, your calendar, address books/contacts.