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Debbie Mayo-Smith international inspirational motivational how-to speaker technology, time management, improving business performance
Motivational Speakers, Sales, Marketing, Time Management, Productivity, Technology, Tips

Questions to ask when hiring (plus a little story)

Kirsty my right hand over the past two years recently left so I advertised to replace her.

The ad read
Office Manager for International Speaker and Author. Run the office and assist with admin and marketing. Flexible part time position

Skills required
o Excellent up to date computer software knowledge.
o Very skilled in Excel, Outlook, the Internet, Word and PowerPoint. Dreamweaver and Access would be great.

You might be thinking to yourself 'gee Debbie, you're just a speaker. Why do you need someone so computer literate?'

Why? Because the more shortcuts and tricks you use, the more productive your office is. 5 hours work can be done in 2. And to be frank, the lower your operating costs are.

One Candidate
I got calls and cv's from all kinds of people. Only one person stood out enough to interview. Rose. Rose had a lovely voice with a soft accent. 'Ahh, she'll be good on the phone I thought.' When Rose told me where she worked and her duties I said to myself 'that business would only hire a very smart cookie indeed' . We set Friday for the interview.

The doorbell rings
A lovely dark haired woman. About my height. A bit chubbier perhaps. Mid 40's. She had on a black knit top and a nice skirt. Absolutely lovely. I could see we would get on very well.

Rose told me about her current job. About the vast amount of time she has used a computer, about how good her computer skills were. Meanwhile I'm thinking. "Oh Rose. We're a match made in heaven."

We spoke of the job, and I mentioned the new book I wrote about working smarter with email and contracts. 'I'm good with Outlook' Rose said. 'Wonderful' I replied.

Then I asked 'so how do you use rules?'

All I got was a blank quizzical stare from Rose.

To me rules is a life changing function in Outlook/Outlook Express. All my joy at finding Rose came crashing in. How could someone saying how fabulous they are on the computer not know this?

Lesson Learnt
Just because someone spends a lot of time at the computer doesn't mean they're advanced or even intermediate. It means they spend a lot of time on the computer.

So the next time you're looking to hire someone, think of the top computer shortcuts you know, and ask them to show you them on your computer, or explain them.

These are a few key shortcuts I recommend (and again, they're all in these books, plus hundreds of additional time saving tips). Yes, another plug. Forgive me - I've got to make all the work put into this newsletter pay off just a teeny, weeny bit - don't you agree?

Debbie's Favourite Computer Shortcut's

  1. Rules
  2. Tasks
  3. Categories
  4. Text to Columns
  5. 'If'
  6. Personalised merge
  7. Drag and drop
  8. Concatenate
  9. Find and replace
  10. Keyboard shortcuts

Debbie Mayo-Smith called the Queen of Productivity is an International Motivational Business Speaker and best selling author! (http://www.successis.co.nz) Let Debbie help you with easy practical ways to improve your business profitability, personal productivity and work life balance. Debbie lives in NZ and travels the world speaking, writing and training. Why not enrol for our free newsletter?


This article is copyright to Debbie Mayo-Smith & SuccessIS. You may use it for your newsletter, website or as an article. It can be reproduced - but in its entirety and with inclusion of Debbie Mayo-Smith as the author and the weblink www.successis.co.nz


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