Debbie Mayo-Smith international inspirational motivational how-to speaker technology, time management, improving business performance
Motivational Speakers, Sales, Marketing, Time Management, Productivity, Technology, Tips

People make it happen

Ray Kroc, the founder of McDonald’s, once said:
‘Numbers are impressive, systems are important, slogans are moving, but people make it happen.’

Your people are your organisation. They play a major role in determining the kind of experience your customers will have.

First, find out how your customers want to be treated.
Then hire people with the right people skills and behaviours to deliver that experience.

Bonus
It is a mistake to hire solely on technical skills. The best electrician in the world is of no use to you if he drives your customers into the arms of your competitors.


This article is copyright to Debbie Mayo-Smith & SuccessIS. You may use it for your newsletter, website or as an article. It can be reproduced - but in its entirety and with inclusion of Debbie Mayo-Smith as the author and the weblink www.successis.co.nz


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